Kebo88 Privacy Policy —
How We Handle Your Data

1 Introduction

Kebo88 ("the Platform", "we", "our", or "us") operates the online casino and sports betting services available at kebo88.lat. This Privacy Policy governs the collection, processing, storage, disclosure, and protection of personal data submitted by users ("you", "your", or "player") when creating an account, making deposits or withdrawals, completing identity verification, using any platform feature, or contacting our support team.

By registering with kebo88, making a deposit, or continuing to use our services, you acknowledge that you have read this Privacy Policy and that your personal data will be handled as described herein. If you do not agree, you should not use kebo88 services.

This policy applies to all players including those accessing kebo88 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and any other location. Where local data protection legislation imposes additional obligations, we will comply with those requirements to the extent applicable.

2 Definitions

• Personal Data: any information that identifies or can reasonably identify a living individual, including name, identification number, contact details, financial data, and device identifiers.
• Processing: any operation performed on personal data, including collection, recording, storage, alteration, retrieval, use, transmission, and deletion.
• Controller: the entity that determines the purposes and means of processing personal data — in this context, the kebo88 platform administrator.
• Data Subject: the natural person whose personal data is being processed — in this context, the registered player or site visitor.
• KYC (Know Your Customer): identity verification procedures required for age confirmation, fraud prevention, and payment security compliance.
• Cookies: small text files stored on a user's device by a web browser to retain session and preference information.

3 Personal Data We Collect

Kebo88 may collect the following categories of personal data depending on the services you use:

• Identity data: full legal name, date of birth, nationality, and government-issued identification document details (Malaysian IC / MyKad number, passport, or driver's licence).
• Contact data: email address, phone number, and residential address.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (masked card numbers, e-wallet account references for Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency wallet references), bank account details where relevant, and source-of-funds information requested during enhanced verification.
• Account activity data: login timestamps, session duration, game history, wager amounts, bonus usage, account preferences, and communication records with support.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, time zone, and approximate geolocation derived from IP.
• Verification documents: copies of identity documents, proof-of-address documents such as utility bills or bank statements dated within three months, and selfie images submitted during KYC.
• Correspondence data: messages, emails, live chat transcripts, and feedback submitted to kebo88 through any support channel.

4 How We Collect Personal Data

Kebo88 collects personal data through the following means:

• Direct input: when you register an account, complete your profile, submit a KYC document, request a deposit or withdrawal, contact support, or respond to a survey.
• Automated technical means: server logs, session cookies, analytics tools, and device-fingerprinting technologies that capture technical data while you interact with the platform.
• Payment processors: transaction confirmation data relayed by payment service providers such as FPX, DuitNow, or e-wallet operators when processing your deposits and withdrawals.
• Third-party verification services: identity and address data cross-checked through licensed KYC or anti-fraud service providers during verification.

5 Legal Basis for Processing

Kebo88 processes personal data on one or more of the following legal grounds:

• Performance of a contract: processing necessary to register your account, process payments, settle wagers, fulfil promotions, and provide customer support.
• Legal obligation: processing required to comply with age-verification requirements, anti-money-laundering obligations, fraud-prevention obligations, and record-keeping requirements imposed by applicable law.
• Legitimate interests: processing for fraud detection, platform security, responsible-gambling monitoring, service improvement, and analytics — where those interests are not overridden by your fundamental rights.
• Consent: processing for optional communications such as promotional emails or personalised offers where you have explicitly opted in, and which you may withdraw at any time.

6 How We Use Your Personal Data

Kebo88 uses personal data to:

• create and maintain your account, authenticate logins, and enforce account security;
• process deposits, withdrawals, and all related financial transactions in MYR and other accepted currencies;
• verify your identity and age as required for responsible-gambling compliance and legal obligations;
• detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, underage access, and other prohibited activities;
• administer bonus offers, loyalty programme rewards, and promotional campaigns you opt in to;
• provide customer support and resolve disputes or complaints efficiently;
• send transactional communications — account alerts, withdrawal confirmations, and security notifications;
• send marketing communications about kebo88 promotions and products where you have provided consent, and to facilitate opt-out upon request;
• monitor responsible-gambling indicators and apply protective measures such as deposit limits, cooling-off periods, and self-exclusion where appropriate; and
• improve platform performance, user experience, and game offering through aggregated, de-identified analytics.

7 Sharing and Disclosure of Personal Data

Kebo88 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We may share personal data only in the following limited circumstances:

• Service providers: payment processors, KYC verification platforms, fraud-detection services, cloud infrastructure providers, and analytics platforms that support kebo88 operations — bound by contractual data-processing agreements that restrict use to the specified purpose only.
• Game and software providers: game studios may receive minimal technical session data to enable game delivery. No full identity data is shared with game providers.
• Legal and regulatory authorities: where disclosure is required by applicable law, court order, regulatory instruction, or law enforcement request, kebo88 will disclose the minimum data necessary to comply.
• Business transfers: in the event of a merger, acquisition, or asset sale, personal data may be transferred to the acquiring entity subject to equivalent confidentiality protections.

8 Cookies and Tracking Technologies

Kebo88 uses cookies and similar tracking technologies to operate and improve the platform. Categories of cookies used include:

• Strictly necessary cookies: required for session management, login authentication, and core platform functionality. These cannot be disabled without preventing basic service delivery.
• Functional cookies: store your preferences such as language, currency display, and odds format to improve your experience on return visits.
• Analytics cookies: collect de-identified, aggregated data about how pages are visited and which features are used, helping us optimise platform performance.
• Security cookies: support fraud detection, bot prevention, and account security processes.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent access to kebo88, but may affect certain personalisation and analytics features. Kebo88 does not use third-party advertising cookies or cross-site tracking networks.

9 Data Retention

Kebo88 retains personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable legal, regulatory, or contractual obligations.

• Account and transaction records: retained for a minimum of five years from account closure to meet financial record-keeping, anti-money-laundering, and dispute-resolution requirements.
• KYC and identity documents: retained for the duration of the account relationship and for a further period as required by applicable verification obligations, typically five years post-closure.
• Support correspondence: retained for up to three years to support dispute resolution and service improvement.
• Marketing consent records: retained until consent is withdrawn and for a reasonable period thereafter to evidence that consent was validly obtained.
• Technical and device data: retained for up to twelve months for security and fraud analysis, then deleted or de-identified.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised unless a specific legal hold prevents deletion.

10 Security Measures

Kebo88 implements technical and organisational measures appropriate to the nature and sensitivity of personal data processed. Key security controls include:

• 256-bit SSL/TLS encryption for all data transmitted between users and kebo88 servers;
• encryption at rest for stored personal data, financial records, and KYC documents;
• access controls restricting data access to authorised personnel on a need-to-know basis, with audit logging of access events;
• multi-factor authentication options for account login;
• regular security vulnerability assessments and monitoring for unusual account or transaction activity;
• staff data-protection training and confidentiality obligations; and
• incident response procedures to detect, contain, and report data security events where required.

No internet transmission or storage system is fully immune to security risk. If you become aware of any suspicious activity related to your kebo88 account, please notify support immediately. Do not share your password or security code with anyone, including kebo88 staff — we will never request your password.

11 Your Data Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by kebo88:

• Right of access: request a copy of the personal data kebo88 holds about you and information about how it is used.
• Right to rectification: request correction of inaccurate or incomplete personal data without undue delay.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the original purpose, where consent has been withdrawn, or where processing was unlawful — subject to legal retention obligations that may override this right.
• Right to restrict processing: request that kebo88 limits the way it uses your data while a dispute about accuracy or lawfulness is being resolved.
• Right to data portability: request a machine-readable copy of data you provided directly to kebo88 and have it transferred to another service where technically feasible and legally applicable.
• Right to withdraw consent: where processing is based solely on your consent (for example, marketing communications), withdraw that consent at any time. Withdrawal does not affect the lawfulness of earlier processing.
• Right to object: object to processing based on legitimate interests, including direct marketing profiling, where your rights and interests override ours.

To exercise any of these rights, contact kebo88 support with your account username and a clear description of your request. We will respond within a reasonable timeframe. We may need to verify your identity before processing a rights request. Rights are subject to legal exemptions and kebo88's regulatory obligations.

12 Minors and Age Restriction

Kebo88 services are strictly for individuals aged 21 and above. Kebo88 does not knowingly collect personal data from persons under 21. Age verification is conducted as part of the KYC process, and accounts where underage use is confirmed are immediately closed with any funds returned and data handled according to applicable legal requirements.

If you have reason to believe that a person under 21 has submitted personal data to kebo88, please contact our support team without delay so appropriate action can be taken promptly.

13 Changes to This Privacy Policy

Kebo88 may update this Privacy Policy periodically to reflect changes in data processing practices, platform features, legal requirements, or regulatory guidance. The updated version will be published on this page with a revised effective date at the top.

For material changes that significantly affect how personal data is processed, kebo88 will take reasonable steps to notify affected account holders — for example by a prominent notice on the platform or by email to the registered address on file. Continued use of kebo88 following publication of a revised policy constitutes acceptance of those revisions.

We recommend that you review this page periodically. The current version always supersedes any prior version, oral representation, or summary description of our privacy practices.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kebo88 handles your personal data, please contact our support team using the details below. All communications are handled in confidence and will be reviewed by a qualified member of our team.

• Email: [email protected] — displayed as plain text; please do not share sensitive identity documents in initial contact emails unless specifically requested through a secure channel.
• Live chat: available 24 hours a day, 7 days a week, directly on the kebo88 platform. Average response time is under 2 minutes.

When contacting us about a data matter, please include your registered username and a clear description of your query. Do not include your account password, full payment card number, or PIN in any written communication.